Refund policy

📦 Return & Cancellation Policy

We stand by a 100% Customer Satisfaction Guarantee. If you're not completely satisfied with your purchase, we’ll gladly accept a return for a full refund — no questions asked. Simply contact us to initiate a return or exchange.

📋 Return Terms:

  • Returns must be requested within 30 days of receiving your order.
  • Items must be unworn, unwashed, and in their original condition and packaging.
  • A 20% restocking fee applies to all eligible returns.
  • Pre-paid return labels are only provided if the item is defective or incorrect.

🚫 Non-Returnable Items:

  • Final Sale / Clearance items
  • Customized or Personalized products
  • Limited Edition items
  • Cosplay sets

⏱️ Order Cancellations:

Orders may be cancelled within 2 hours of being placed. After this time, the order will be processed and shipped.

By placing an order on our website, you agree to these terms and conditions.